Product warranties only apply when voluntarily offered by the manufacturer, installer or other business providing the product. These types of warranties are based on either representations made by, or a contract with, the person or company providing the product or service.
The party providing the warranty usually decides the warranty period as well as the terms and conditions for the warranty.
This information is published by the Ministry of Business, Innovation and Employment’s Chief Executive. It is a general guide only and, if used, does not relieve any person of the obligation to consider any matter to which the information relates according to the circumstances of the particular case. Expert advice may be required in specific circumstances. Where this information relates to assisting people:
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