If you’re using our Residential guidance (Repairing and rebuilding houses affected by the Canterbury earthquakes), you need to also use these updates and clarifications.
The guidance provides technical solutions that comply with the Building Act and Building Code. It is not a substitute for the policy homeowners have with their insurer, which will take precedence. The Ministry’s guidance provides good practice repair solutions, but does not address insurance entitlement. Entitlements provided by insurers’ policies may be greater than or equal to the repair and rebuild solutions provided by the MBIE guidance depending on the wording of the individual policies. Homeowners offered repair strategies by their insurer should clarify with their insurer that the proposed solution is based on their policy entitlement.